Refund policy

Shipping Policy

At Shams Perfumes, we aim to deliver your orders safely and efficiently.

Delivery Coverage:
We currently offer delivery within Egypt.

Delivery Time:
Orders are usually delivered within 3-5 business days depending on the customer's location.

Shipping Fees:
Shipping fees are calculated and displayed during checkout.

Order Processing:
Orders are processed after confirmation. Please make sure that your contact information and delivery address are correct before completing your order.

Cash on Delivery:
Cash on Delivery is available for eligible orders. Customers may be contacted to confirm their order before shipment.

Delayed Orders:
Delivery times may be affected by circumstances outside our control, including holidays, weather conditions, or courier delays.

For any shipping inquiries:
Email: shamsstore256@gmail.com

Phone: 01010200724